1. Shipping Methods and Charges
  2. Weather and Delays Out of Our Control
  3. Shipping Cutoff Time
  4. Delivery Signature
  5. International Shipping

Q: Shipping Methods and Charges

PWS ships orders by standard ground delivery, unless a different shipping method is specified on your order. Shipping next day or 2nd day air is available on most items except on oversized and heavyweight items. Shipping costs will be based on the products purchased and your location and will be calculated at checkout.

FedEx Standard Overnight®
Delivery the next business day in the afternoon by 3pm to most areas and by 4:30pm to some rural areas (by 8pm to residences).

FedEx Priority Overnight®
Next-business-day delivery by 10:30am to most areas and by noon, 4:30pm or 5pm to some rural areas.
Delivery in 2 business days for certain shipments to and from Alaska and Hawaii.

FedEx First Overnight®
Delivery first thing the next-business-day morning by 8, 8:30, 9, or 9:30am to most areas and by 10am, 11am, or 2pm to extended areas.

Many items on our site qualify for Free Shipping when your cart subtotal is greater than our free shipping threshold stated on our website banners. There are some items in our catalog that are heavy or bulky and can't be shipped for free.

Occasionally, heavy or oversized items may incur an additional shipping fee based on the size and weight of the part. If required, a PWS representative will call you to discuss any additional shipping charges before your order is shipped.

PWS does not accept 3rd party shipping accounts for order shipment.

Q: Weather and Delays Out of Our Control

We strive to ship your order on time. Occasionally, shipments are delayed by weather conditions (like hurricanes, tornados, floods, heavy winter weather, etc.) or other conditions outside our control. Unfortunately, we can't refund shipping charges for orders that are delayed for reasons outside our control.

Q: Shipping Cutoff Time

Our cutoff time is 2:00 PM Pacific, Monday through Friday. You must submit your order before the cutoff time so that we can process your order in time for the current day's shipment.

For express shipments (Overnight or 2-Day), please call for availability.

We do not ship on Saturday, Sunday, or major US holidays.

Q: Delivery Signature

When your order value is $1500 or more, we will require a delivery signature from you. If you don't want this option, please state that in the comments when placing your order.

Q: International Shipping

Currently, we are shipping to select countries outside the US. Please contact customer service for assistance.